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Terms and Conditions for Accounts


New accounts will be shipped C.O.D. and must be paid with a certified check or money order unless other arrangements have previously been made. Upon receipt and approval of company check application, orders will be shipped C.O.D. and company check is acceptable.

Returned Checks

All returned checks will charged a $25 service charge and all future orders will be shipped C.O.D. to be paid with a certified check or money order.

Minimum Order

The minimum order is $100.00.


All merchandise is shipped F.O.B. Milwaukee, Wisconsin via United Parcel Service. For larger orders, customer may request land freight or air freight using their specified carrier. We also will be glad to mail orders overseas order via the U.S. Post Office but Independent Label Distribution is not responsible for lost, damaged or stolen orders unless customer specifies a package is to be insured and chooses the shipping option that allows for the package(s) to be registered.

Shortages/Shipping Errors

All discrepancies or errors must be reported within 48 hours upon receipt of goods. Necessary adjustments will be added to or subtracted from your invoice after an investigation has been completed.


No merchandise will be accepted for return without prior authorization. Call or email for a return authorization number, the R/A number must be written on the outside of all boxes which are being returned. After a vendor receives an R/A number, returns must be received in our warehouse within seven (7) working days. If they are not received, the R/A # is no longer valid. Goods must be shipped and insured freight prepaid or Independent Label Distribution may refuse your return. We do not accept responsibility for merchandise that is lost or damaged in transit. Upon examination and approval of returned goods, credit will be applied to your account. We will not accept returned merchandise that has been altered in any way.

Return Fees

A return fee of 8% of the total value of the returned merchandise will go against any credit received for your return.


Delivery of Independent Label Distribution merchandise may not be refused without prior authorization from Independent Label Distribution. All refused deliveries will be charged a 15% restocking charge, associated shipping charges to and from Independent Label Distribution, and the vendor’s payment terms will immediately become cash pre-prepaid only.

Cash/Check Payment Discount

All prices displayed in our catalog are the 3% cash or check price. If customer chooses to pay with a credit card, the prices will be our regular, non-discounted prices.

Paypal Payments

All payments made via Paypal will be charged an additional 5% fee based on the total of your order including shipping.

Acceptance of Orders

All orders of Independent Label Distribution are subject to acceptance. They are also subject to the “Terms and Conditions” attached herein. Independent Label Distribution agrees that it will try to fill the accepted orders as promptly as practical, subject however, to delays caused by Government orders or requirements, transportation conditions, labor or material shortages, strikes, fires, acts of God or other causes beyond reasonable Independent Label Distribution’s control. Customer expressly releases Independent Label Distribution from any and all liability arising from the failure of Independent Label Distribution to fill any orders of the retailer.